CUSTOMER COMMENTSIn November 2006 we took delivery of a new Oregon HotSpring spa, Sovereign model, which replaced our old Classic. The set-up and delivery went very smoothly, due to the nice weather and to the expertise and professionalism of the crew. Thanks to the entire Bend crew who assisted, we are very much enjoying our new Sovereign, and couldn't be happier with how it is performing. We want to commend Justin, Rick and Mike especially. Anne and Kent Gatling Incredible service and the BEST investment we have made! 4 years and every night use!!! We are happy! Ron & Cindy I love my Sovereign! I shopped around a lot before buying my Hot Spring spa. The other guys I talked to all said I should stay away from the Moto-Massage jet because they break all the time. But I AM SOOOO HAPPY THAT I HAVE THE MOTO-MASSAGE - I LOVE IT and it is my favorite thing about my spa!! I've had my Hot Spring spa for over five years and it's never had a problem. Tammy W. A customer praised the experience he had with Jeff, on our Distribution Center staff; in particular Jeff's "friendliness and professionalism from the moment I called and then visited the Warehouse to the follow-up calls to see how the tub was working". Kurt Weber After 14 years we have yet to have a service call (Hot Spring Sovereign hot tub). Sue We love our spa. I wish we would have purchased it years ago. My circulation has improved already. I highly recommend Oregon HotSpring Spas, their service and quality are unmatched by anyone. We love it! John & Cheryl Dunkin I wish that I had a dollar for every time my wife and I say: I don't know why we waited this long to buy our hot tub. Especially with my wife's bad back and spinal problems. We are using our 14-year-old Classic (Hot Spring) all the time. The Moto-Massage is a must-have! We'll get another Hot Spring after down-sizing. Marvin Irwin The Tri-X filters are a wonderful step up. We noticed the difference instantly! The water seemed more fresh and clear. Plus it became a lot easier to keep the water balanced. We love them! S. Johns My husband and I have been extremely happy with our spa, as well as the service received from Mike, our local service technician, over the last 5 years. After looking at all the major brands, we purchased a HotSpring Spa because we found them to be the most energy efficient and quiet; two features that are very important to our environmentally conscientious life-style. We’ve referred many friends to the Bend store over the years and we will continue to do so in the future. Breena Eckert We've got the Hot Spring Sovereign hot tub - of all the places we looked at, the sales people, the product line, the high quality & now (since we bought) the service - all that really is Sovereign above all others!
Jay Harter/Ken Salzman We love our hot tub (2005 Tiger River Sumatran). I wish we would have purchased it years ago. My circulation has improved already. I highly recommend Oregon HotSpring Spas, their service and quality are unmatched by anyone. We love it! John & Cheryl Dunkin "This is the best purchase we have made in the last 20 years. It's a fun, healthy, restful & great gathering place for 3 generations of relatives & friends. As for my back (original purpose), it's much better than a pill!" Nena Parrish I was in a severe car accident in 2000 causing major damage to my back muscles. Three years of therapy did nothing to help my back. Before my HotSpring spa, I could only bend forward 15%. Eight months with the spa I can touch my ankles! Best investment for body and mind. John Wright We have just purchased our first hot tub and so far we are glad it's a HotSpring! The entire purchase experience has been great! Very good sales staff, efficient delivery and thorough setup. We are looking forward to many years of hot tub happiness! Be sure to test one out in the showroom! Tom & Michelle Eberle The Hot Spring Grandee hot tub is terrific! The continuous filtering keeps the water very clear, and the pump flow/pressure is very revitalizing. No problem with the system whatsoever, and the staff at both the Salem and Clackamas stores have been very helpful - no such thing as a dumb question! We would recommend to anyone! Gary & Sue Tenke Our Hot Spring Grandee hot tub is marvelous!! Therapeutic - so we sleep better at night. Relaxing after a hard day's work. Reduces stress. We have our friends over - form of entertainment! Music part is fun too and the professional help and advice is top-notch. Always with a smile, friendly and respectful!! This is my second spa (I moved) - it had to be from Oregon HotSprings! Nancy A. Holman We did a lot of research before buying a spa. Hot Spring is by far the best. After sale service has been great, very cost efficient and most of all relaxing. We use ours almost every day - bought it just before back surgery and it really helps. Doug & Linda J. HotSprings, I fell and the spa saved my life! The doctor could not believe that I did not need the Therapy Clinic! Using the spa 30 minutes to 1 hour daily did the trick! To say I saved $5,000 by not going to the clinic at $1,000 a month. Sandra Wilcox My rheumatologist told me I needed to soak in my HotSpring tub at least once a day to help me with my fibromyalgia and rheumatoid arthritis, doctor's orders! It has made all the difference in my life. Ann White Great hot tub! It helps my arthritis tremendously. I have far less joint pain and my over-all health has improved markedly by using my new HotSpring spa. Steve Battles The service department has been exceptional! The tech (Lonnie) that called today is an employee you should be proud of. Scott Cooper Thanks for checking out my spa and doing upgrades before warranty ran out. Chris Lunt I am calling because I do not feel this is done often enough! I will recommend Oregon HotSpring Spas every day. We have a lot of friends who own spas (not Oregon HotSpring Spas) who complain all the time about the service they receive. We have had our spa for a while and we love it! Recently when the spa did not heat, we called your Service Department, explained the problem and a service technician came out within two days! We were shocked because of the complaints of our friends. The service manager, Ed, called us back immediately and scheduled a date right away to have our spa worked on. The technician was Lonnie McCann; he was the most courteous, knowledgeable and helpful person. We will always recommend Oregon HotSpring Spas and we will always be loyal customers because of your service. Kim Peterson Thank you for the BEST spa that is made. It is like having our own personal masseur! It is so EASY to maintain! We thank the lord for our spa! Marv & Loretta Holstein Our Hot Spring Grandee hot tub is marvelous!! Therapeutic - so we sleep better at night. Relaxing after a hard day's work. Reduces stress. We have our friends over - form of entertainment! Music part is fun too and the professional help and advice is top-notch. Always with a smile, friendly and respectful!! This is my second spa (I moved) - it had to be from Oregon HotSprings! Nancy A. Holman Our Hot Spring Grandee hot tub is marvelous!! Therapeutic - so we sleep better at night. Relaxing after a hard day's work. Reduces stress. We have our friends over - form of entertainment! Music part is fun too and the professional help and advice is top-notch. Always with a smile, friendly and respectful!! This is my second spa (I moved) - it had to be from Oregon HotSprings! Nancy A. Holman Our Grandee is marvelous!! Therapeutic - so we sleep better at night. Relaxing after a hard day’s work. Reduces stress. We have our friends over - form of entertainment! Music part is fun too and the professional help and advice is top-notch. Always with a smile, friendly and respectful!! This is my second spa (I moved) - it had to be from Oregon HotSprings!
Nancy A. Holman HotSprings, I fell and the spa saved my life! The doctor could not believe that I did not need the Therapy Clinic! Using the spa 30 minutes to 1 hour daily did the trick! To say I saved $5,000 by not going to the clinic at $1,000 a month. Sandra Wilcox HotSprings, I fell and the spa saved my life! The doctor could not believe that I did not need the Therapy Clinic! Using the spa 30 minutes to 1 hour daily did the trick! To say I saved $5,000 by not going to the clinic at $1,000 a month. Sandra Wilcox I am calling because i do not feel this is done often enough! I will recommend Oregon HotSpring Spas every day. We have a lot of friends who own spas (not Oregon HotSpring Spas) who complain all the time about the service they receive. We have had our spa for a while and we love it! Recently when the spa did not heat, we called your Service Department, explained the problem and a service technician came out within two days! We were shocked because of the complaints of our friends. The service manager, Ed, called us back immediately and scheduled a date right away to have our spa worked on. The technician was Lonnie McCann; he was the most courteous, knowledgeable and helpful person. We will always recommend Oregon HotSpring Spas and we will always be loyal customers because of your service. Kim Peterson The Tri-X filters are a wonderful step up. We noticed the difference instantly! The water seemed more fresh and clear. Plus it became a lot easier to keep the water balanced. We love them!
S. Johns For the first time in years my wife's feet are warm when she crawls into bed. It has enhanced our (52 years) marriage! Marv I am calling because i do not feel this is done often enough! I will recommend Oregon HotSpring Spas every day. We have a lot of friends who own spas (not Oregon HotSpring Spas) who complain all the time about the service they receive. We have had our spa for a while and we love it! Recently when the spa did not heat, we called your Service Department, explained the problem and a service technician came out within two days! We were shocked because of the complaints of our friends. The service manager, Ed, called us back immediately and scheduled a date right away to have our spa worked on. The technician was Lonnie McCann; he was the most courteous, knowledgeable and helpful person. We will always recommend Oregon HotSpring Spas and we will always be loyal customers because of your service. Kim Peterson I am calling because i do not feel this is done often enough! I will recommend Oregon HotSpring Spas every day. We have a lot of friends who own spas (not Oregon HotSpring Spas) who complain all the time about the service they receive. We have had our spa for a while and we love it! Recently when the spa did not heat, we called your Service Department, explained the problem and a service technician came out within two days! We were shocked because of the complaints of our friends. The service manager, Ed, called us back immediately and scheduled a date right away to have our spa worked on. The technician was Lonnie McCann; he was the most courteous, knowledgeable and helpful person. We will always recommend Oregon HotSpring Spas and we will always be loyal customers because of your service. Kim Peterson I am calling because i do not feel this is done often enough! I will recommend Oregon HotSpring Spas every day. We have a lot of friends who own spas (not Oregon HotSpring Spas) who complain all the time about the service they receive. We have had our spa for a while and we love it! Recently when the spa did not heat, we called your Service Department, explained the problem and a service technician came out within two days! We were shocked because of the complaints of our friends. The service manager, Ed, called us back immediately and scheduled a date right away to have our spa worked on. The technician was Lonnie McCann; he was the most courteous, knowledgeable and helpful person. We will always recommend Oregon HotSpring Spas and we will always be loyal customers because of your service. Kim Peterson I am calling because i do not feel this is done often enough! I will recommend Oregon HotSpring Spas every day. We have a lot of friends who own spas (not Oregon HotSpring Spas) who complain all the time about the service they receive. We have had our spa for a while and we love it! Recently when the spa did not heat, we called your Service Department, explained the problem and a service technician came out within two days! We were shocked because of the complaints of our friends. The service manager, Ed, called us back immediately and scheduled a date right away to have our spa worked on. The technician was Lonnie McCann; he was the most courteous, knowledgeable and helpful person. We will always recommend Oregon HotSpring Spas and we will always be loyal customers because of your service. Kim Peterson Incredible service and the BEST investment we have made! 4 years and every night use!!! We are happy! Ron & Cindy Incredible service and the BEST investment we have made! 4 years and every night use!!! We are happy! Ron & Cindy Thanks for checking out my spa and doing upgrades before warranty ran out. Chris Lunt Thanks for checking out my spa and doing upgrades before warranty ran out. Chris Lunt "It's 30 minutes a day as a family that we never would have had without our HotSpring Spa... it's just so awesome!" Doug Graeber, father of 2 teenagers I am calling because i do not feel this is done often enough! I will recommend Oregon HotSpring Spas every day. We have a lot of friends who own spas (not Oregon HotSpring Spas) who complain all the time about the service they receive. We have had our spa for a while and we love it! Recently when the spa did not heat, we called your Service Department, explained the problem and a service technician came out within two days! We were shocked because of the complaints of our friends. The service manager, Ed, called us back immediately and scheduled a date right away to have our spa worked on. The technician was Lonnie McCann; he was the most courteous, knowledgeable and helpful person. We will always recommend Oregon HotSpring Spas and we will always be loyal customers because of your service. Kim Peterson We love our hot tub (2005 Tiger River Sumatran). I wish we would have purchased it years ago. My circulation has improved already. I highly recommend Oregon HotSpring Spas, their service and quality are unmatched by anyone. We love it!
John & Cheryl Dunkin Our Hot Spring Grandee hot tub is marvelous!! Therapeutic - so we sleep better at night. Relaxing after a hard day's work. Reduces stress. We have our friends over - form of entertainment! Music part is fun too and the professional help and advice is top-notch. Always with a smile, friendly and respectful!! This is my second spa (I moved) - it had to be from Oregon HotSprings! Nancy A. Holman Our Grandee hot tub is marvelous!! Therapeutic - so we sleep better at night. Relaxing after a hard day's work. Reduces stress. We have our friends over - form of entertainment! Music part is fun too and the professional help and advice is top-notch. Always with a smile, friendly and respectful!! This is my second spa (I moved) - it had to be from Oregon HotSprings! Nancy A. Holman Our Grandee hot tub is marvelous!! Therapeutic - so we sleep better at night. Relaxing after a hard day's work. Reduces stress. We have our friends over - form of entertainment! Music part is fun too and the professional help and advice is top-notch. Always with a smile, friendly and respectful!! This is my second spa (I moved) - it had to be from Oregon HotSprings! Nancy A. Holman Our Grandee is marvelous!! Therapeutic - so we sleep better at night. Relaxing after a hard day's work. Reduces stress. We have our friends over - form of entertainment! Music part is fun too and the professional help and advice is top-notch. Always with a smile, friendly and respectful!! This is my second spa (I moved) - it had to be from Oregon HotSprings! Nancy A. Holman I am calling because i do not feel this is done often enough! I will recommend Oregon HotSpring Spas every day. We have a lot of friends who own spas (not Oregon HotSpring Spas) who complain all the time about the service they receive. We have had our spa for a while and we love it! Recently when the spa did not heat, we called your Service Department, explained the problem and a service technician came out within two days! We were shocked because of the complaints of our friends. The service manager, Ed, called us back immediately and scheduled a date right away to have our spa worked on. The technician was Lonnie McCann; he was the most courteous, knowledgeable and helpful person. We will always recommend Oregon HotSpring Spas and we will always be loyal customers because of your service. Kim Peterson |
