AFTER-SALE SERVICESBecause we promise our customers the best spa-owning experience in the universe, we offer several unique services to enhance owning a Hot Spring spa. We want to ensure that your experience is always - a few degrees warmer!
Signature Spa Care Service
Water Maintenance ServiceOur professional spa Water Care Service is now available in select areas of the greater Portland Metropolitan area. Our trained professionals will ensure that your spa's water chemistry is balanced and that the water is sparkling clean. You can select weekly, bi-weekly, monthly or individual visits. For more information and to schedule service, call Trena at 503-723-0345. Or Contact Us Electronically. Pre-Warranty Check-UpIs your spa warranty about to run out? Call us for a Pre-warranty Check-up. Our factory-trained service technician will come out to your home and check that all of your spa's parts are functioning properly - or repair or replace them, if needed, while your spa is still under warranty. Treat yourself to the peace of mind of knowing that your spa is in tip-top running condition as you move into the post-warranty period. For prices and more information, Contact Us Electronically.
New Owner's Certification™Provide peace of mind for customers who are considering buying your home together with your spa! Most people want to own a hot tub but may worry about being stuck with repair bills for the unknown. First of all make sure the customers know your spa is an Oregon HotSpring Spa, the best there is. Second, assure them of the working order of their new HotSpring spa with our Transfer Certification. This allows you to purchase a brand new HotSpring spa with all its great new features. Are you moving, and leaving your spa behind when you sell your home? Your spa warranty is valid only with the original owner, but we offer a "New Owner's Certification™" a clean bill of health so to speak, to enhance the peace of mind of your spa's next owner. It works like this:
Care-Free™ Silver Ion Refill Program
It's also a great reminder for when you need to drain your spa (recommended every four months). The Silver Ion Cartridge is vital to maintain proper sanitization of your spa, keeping bacteria in check. Let Oregon HotSpring Spas do the remembering for you. Sign up for Care-Free™ system, and you'll automatically receive a new Silver Ion Cartridge every four months. We pay the postage! Call Trena at 503-723-0345, or via e-mail: TKirby@go-spa.com. Free In-Store Water Chemistry TestingBring a water sample from your spa, or any questions about water care, into our showroom nearest you for a complimentary in-store water chemistry lesson. We'll introduce you to the newest, easiest way to test your spa's water using test strips. Our pleasure! |
CUSTOMER COMMENTS
Thanks for checking out my spa and doing upgrades before warranty ran out.
Chris Lunt  |
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Want to ensure that your spa water stays sparkling clear without you having to think about it? Sign up for our Signature Spa Care Service. This includes the cleaning, disinfecting, testing and treatment of the interior and exterior of your spa. Schedule Spa Care Service any time or, at considerable savings, set up a one-year contract and we'll see you every three months. To sign up, call 503-723-0345; or 541-388-0905 in Bend. Or e-mail us at TKirby@go-spa.com or 
Make your water care maintenance a breeze with our Care-Free™ smart automatic re-stock system. We'll ship you a new Silver Ion Cartridge every four months, when you need it (the factory's recommended replacement time). You won't have to worry about storing them or finding them - or forgetting that it's time to replace your spent Cartridge.