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Oregon HotSpring Spas
Think Green

WELCOME TO THE OREGON HOTSPRING SPA CUSTOMER CORNER!

We have a number of special programs and services for owners to make owning your Hot Spring family spa even easier.

Water Care Products

Oregon HotSpring Spas carries a full range of spa water care products and supplies. We can help you decide what treatment system is best for your spa among a multitude of choices out there. Including chlorine-free and AutoFresh. We can ship most supplies directly to your home. Shipping is free on orders over $100. Just contact us.

In-Store Water Chemistry Check

Bring a water sample from your spa, or any questions about water care, into our showroom nearest you for a complimentary in-store water chemistry lesson. Our pleasure!

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Care-Free® Silver Ion Refill Program

Take the guesswork out of keeping your silver ion cartridge fresh. Sign up for our automatic Care-Free® silver ion refill program. We'll send you a new cartridge every four months when you need to replace the old spent cartridge. Click for more information.

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Spa Maintenance Information

Lost your spa water care maintenance sheet? E-mail us, we'll be glad to e-mail you another one. Just let us know which of the following you need:

  1. There is a new Water Care Sheet in town! Our in-house water expert team updated our instructional Spa and Water Care sheet to make things easier for you. At this time it's available only for spas using the Everfresh Water Care System; Chlorine & Bromine versions to be available in 2007.
    • Visit one of our showrooms for your free copy.
    • Or, we'll mail one to your home for $5.
  2. AG+ (EverFresh System)
  3. Chlorine/Bromine
  4. Ozone and Chlorine/Bromine
  5. Water Care and Spa Care Products Checklist
  6. No Ozone Bubbles

Have other questions? Go to our "Ask an Expert" page

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Owner's Manual

Misplaced your spa owner's manual? Many model years are available ready to print out. Check these out:

If you can't find your model year owner's manual at the above links, you can order one (or a photocopy of one) by contacting us. Cost is $10 plus shipping.

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Spa Trade-In Program

You've had many years of reliable service from your HotSpring® spa. But if you haven't been to our showroom for a while, maybe it's time for a fresh look at the new features, a few more jets, a HotSpring® that's smaller or more spacious, or a spa with SpAudio® sound/feel that will bowl you over. Or have a look at our new low-maintenance cabinets, made from Everwood®. Comes with a five-year warranty, and doesn't require once-a-year re-staining like real wood.

And yes, the new spas come in your favorite new colored finishes. Think Pearl, Sterling Marble, Sand, or Azurite just for teasers! Or how about the trickle of a soothing water feature?

We take trade-in HotSpring® spas when you buy a new one: the only spa that has value after many years of service. Come in to any of our showrooms and chat about the trade-in value of your spa.

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OUR CUSTOMERS ARE THE COOLEST!

OHSS Customer with Honda Shadow cruiser This gent rides his Honda Shadow everywhere, from Sturgis to our showrooms. Mr. Amo obviously loves the good life, which includes his HotSpring spa.

If you have a great picture and/or story to share about you and your spa, please let us know!

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REFERRAL PROGRAM

Referral Gift Certificate

We are pretty sure that you'll be so happy with Oregon HotSpring Spas and your new lifestyle that you'll want to tell your friends and relatives about us!

$75 Gift Certificate We now have a special Referral Card program that lets you help a friend or family member save time and money when you refer them to Oregon HotSpring Spas. And when your friends take delivery of their new spa, we'll thank you with a Gift Certificate of $75.

Use it to pay for water care products or even towards the purchase of a new spa. And there is no limit as to how many referral Gift Certificates you can earn.

Just pass the Referral Card on to your friends - they will get preferred pricing on their new spa, and you'll earn your Thank You gift certificate when your friends buy the world's number one selling hot tub, backed by OHSS. Ask for the new Referral Cards when you come in to stock up on water care products, or by contacting your OHSS sales professional.

Sit Back... Relax... DVD

If you think one of your friends would enjoy this informative 12-minute DVD, telling the HotSpring story, let us know and we'll send one to their home. Just contact us to request one. There is no obligation and it reduces the confusion of spa shopping. Remember when you had to do all the leg work and sort through endless claims, overblown statements and misinformation before making your decision? Now you can save your friends that frustration.

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CUSTOMER COMMENTS "This is the best purchase we have made in the last 20 years. It's a fun, healthy, restful & great gathering place for 3 generations of relatives & friends. As for my back (original purpose), it's much better than a pill!"

Nena Parrish
5/25/07,
Spa Selctor
HotSpring SpasTiger River SpasSolana SpasHot Spot Spas  
a few degrees warmer